Sh*t happens! We are happy to exchange or return, for store credit only, your item(s) with an Amy,inc return authorization (RA) as long as your item(s) are unworn with tags attached and/or in original packaging. You must request your RA within 10 days of the delivery date of your purchase. We are usually great at getting back to you, but at the very latest, you will receive a response within 48 hours which will include return instructions and your designated RA number. And just a friendly reminder, all sale items, jewelry and swimwear are final!