Sh*t happens! We are happy to exchange or return, for store credit only, your item(s) with an Amy,inc return authorization (RA) as long as your item(s) are unworn with tags attached and/or in original packaging. You must request your RA within 10 days of the delivery date of your purchase by emailing a copy of your packing slip or order confirmation to email@example.com. Be sure to circle or check which items you want to return. Please specify what size you would like to swap for as long as the inventory is available online. We are usually great at getting back to you, but at the very latest, you will receive a response within 48 hours which will include return instructions and your designated RA number. And just a friendly reminder, all sale items, jewelry and swimwear are final!